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CSS is not Loading in Preview After the Page is Refreshed (Doc ID 2878437.1)

Last updated on JUNE 22, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.2.5 to 22.2.8 [Release 22B]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Site layouts are not loading as expected in Preview environments after refreshing the page. The CSS is not loading after a refresh to the page in Preview environment.


The issue can be reproduced at will with the following steps:
1. Access the OCCS-Admin successfully - https://TENANTID-admin.occa.ocs.oraclecloud.com/occ-admin/
2. Now load the Preview URL - https://TENANTID-admin.occa.ocs.oraclecloud.com/
3. The page is loaded successfully and the Site Layout is displayed as expected.
4. Refresh the page
5. The Site layouts are out of place and the CSS is not loading as expected.

Changes

The OCCS Environment was upgraded to Version 22.2.5

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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