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Exception Error When Non-Admin Superusers Try To Run Tools, Schedule Comparison and No Layouts or Options Using Tools, Visualizer, Schedule Comparison (Doc ID 2879240.1)

Last updated on DECEMBER 20, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.12.9.0 to 20.12.13.0 [Release 20.12]
Primavera P6 Enterprise Project Portfolio Management - Version 20.12 to 19.12.13.0 [Release 20.12 to 19.12]
Primavera P6 Professional Project Management - Version 20.12 to 19.12.13.0 [Release 20.12 to 19.12]
Information in this document applies to any platform.

Symptoms

Non-Admin Superusers getting an Exception Error when trying to run the Tools, Schedule Comparison and no layouts or options when running Tools, Visualizer, Schedule Comparison:

ERROR
-----------------------
One or more errors occurred.

  at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
  at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
  at Primavera.Venus.CommandLineModule.VenusExecutor.d__23.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Primavera.Venus.Infrastructure.LoginExecutor.d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Primavera.Venus.CommandLineModule.VenusExecutor.d__40.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at Primavera.Venus.CommandLineModule.CommandLineModule.d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
  at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
  at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)




Cause

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In this Document
Symptoms
Cause
Solution
References


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