Instructions and FAQs related to SPF cleanup (Doc ID 2879363.1)

Last updated on JULY 29, 2024

Applies to:

Purpose

Instructions to Update SPF Record

What to update:

Update the SPF record to include record "spf_c.oraclecloud.com”.

How to add/update SPF record:
This can vary, depending on what is used to manage your Domain Name System (DNS) . Customers who utilize OCI for DNS can set up this feature in the Console. Regardless, this process is easy, but ask your support personnel for help if it’s not clear in their documentation.

Work with your IT/Email Admins to add the TXT record of include:spf_c.oraclecloud.com  to the DNS record of sending domain or subdomain. That inclusion tells receiving mailbox providers that email coming from sending domain or subdomain through your fusion application is authenticated.

Sending domains can use multiple SPF records because senders can use one provider for bulk email, one for support software, one for billing software, and so on. Using our example, if this is the first SPF record on that sending domain, add v=spf1 before the include. Otherwise, you don’t have to include v=spf1 for every include.

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Questions and Answers

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