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Create Paysheet Search Participant Returns No Value (Doc ID 2879478.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

User can not create paysheet for participant.  The participant search UI returns no data.  Also, running the Create Payment Batch did not create the paysheet either for this rep.

STEPS
The issue can be reproduced at will with the following steps:
1. Create participant "Test Rep1" with start date 1/1/22
2. Assign participant to pay group "Test Pay Group" with start date 1/1/22
3. Create payment batch
    Name =  Test Payment Batch
    Pay Group = Test Pay Group
    Period = JUN-22
    Pay Date = 6/30/22
4. Manually search for participant to create paysheet
    Advanced Search :
    Business Unit = IC BU
    Participant Name [Contains] Rep1
    .... get "No data to display"
5. Submit Create Payment Batch ( parameter Payment Batch Name = Test Payment Batch )
    Process completed successfully.  Search paysheets and still do not see a paysheet for this participant.


Cause

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In this Document
Symptoms
Cause
Solution
References


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