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Email Notification Using Default Sender "noreply@mail.otmgtm.me-jeddah-1.ocs.oraclecloud.com" Not Sent From OTM (Doc ID 2879520.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The email notification not being sent on order creation (Agent setup)

EXPECTED BEHAVIOR
-----------------------
Email notification must be fired

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an Order
2. Check if notification is sent or not
3. Notification not received

Using cloud default sender: noreply@mail.otmgtm.me-jeddah-1.ocs.oraclecloud.com

Cause

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In this Document
Symptoms
Cause
Solution
References


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