My Oracle Support Banner

SSH Keypair Issue When Scaling Out SOACS Instance (Doc ID 2879635.1)

Last updated on SEPTEMBER 24, 2023

Applies to:

SOA Suite Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Attempting to scale out a single-node instance of SOACS to make it a two-node cluster through the SOA PaaS console. It failed with the following error:

May 25, 2022 7:24:48 PM UTC Scale out of [WLS] component completed.
May 25, 2022 7:24:48 PM UTC Started scaling operation on service [<HOST_NAME>] in identity domain [idcs-d6ec2b861ccd40799ebc6fbd00078bbf].
May 25, 2022 7:27:43 PM UTC Completed scaling operation on service [<HOST_NAME>] in domain [idcs-d6ec2b861ccd40799ebc6fbd00078bbf].
May 25, 2022 7:30:36 PM UTC Started operation to check provisioning status on the VMs for [WLS]
May 25, 2022 7:51:33 PM UTC Service has returned the following error(s) for service component [WLS]: [<JCS-ERR-20426> : Provisioning failed on host(s)<HOST_NAME> <JCS-ERR-20425> : <Provisioning check failed to execute check_logs.py on host<HOST_NAME> : Permission denied (publickey,gssapi-keyex,gssapi-with-mic). >].
May 25, 2022 7:51:33 PM UTC PSM-LCM-01101 Unable to provision service. One or more components could not be configured. See additional errors for more details.
May 25, 2022 7:51:55 PM UTC Submitted scale in job to clean up resources for the failed scale out operation.




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.