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Fusion Global HR: After Upgrading to Release 22A, Unable to Run Diagnostics Test (Doc ID 2879910.1)

Last updated on OCTOBER 31, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Diagnostics disappear from the list after selecting and clicking on Add to Run

EXPECTED BEHAVIOR
Expect to run the diagnostic selected to run

STEPS

1. Home page > click on Settings and Actions > select Run Diagnostics Tests
2. Search for a diagnostic, for example: Fetch Transaction Details > select the diagnostic and click on Add to Run
3. The page goes blank > unable to search diagnostic again

Cause

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In this Document
Symptoms
Cause
Solution
References


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