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Fusion Benefits: Benefits Adminstrator Unable to Add Newly Eligible Contacts as per 22B New Feature (Doc ID 2880183.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

The 22B feature "Allow Participants to Add Eligible Contacts during Self-Service Enrollment" has been enabled.

When Benefits Administrator goes to Enrollment and queries an employee, user is unable to add newly eligible contacts after the life event was in started status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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