SAEXPRMS_CYCLE_JOB Failing with ORA-01476
(Doc ID 2880555.1)
Last updated on JANUARY 15, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
SAEXPRMS_CYCLE_JOB is keep failing with below errors.
saexprms_7~xxxxxxxxx~populateArrays~sa_tran_tax~-1476~ORA-01476: divisor is equal to zero~CURSOR FETCH: cursor=c_sa_tran_tax_gts
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload RTLog having 0 sales unit-value and the taxes also 0.
2. Run saimptlog ReSA batches.
3. Run saexprms JOB notice that it fails with "1476~ORA-01476: divisor is equal to zero~CURSOR FETCH: cursor=c_sa_tran_tax_gts" error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |