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SAEXPRMS_CYCLE_JOB Failing with ORA-01476 (Doc ID 2880555.1)

Last updated on JANUARY 15, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


SAEXPRMS_CYCLE_JOB is keep failing with below errors.

saexprms_7~xxxxxxxxx~populateArrays~sa_tran_tax~-1476~ORA-01476: divisor is equal to zero~CURSOR FETCH: cursor=c_sa_tran_tax_gts

The issue can be reproduced at will with the following steps:

1. Upload RTLog having 0 sales unit-value and the taxes also 0.
2. Run saimptlog ReSA batches.
3. Run saexprms JOB notice that it fails with "1476~ORA-01476: divisor is equal to zero~CURSOR FETCH: cursor=c_sa_tran_tax_gts" error.


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