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How to Create Service Requests in My Oracle Support ( MOS) for Oracle Retail Data Store Cloud Services (Doc ID 2882609.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Retail Data Storage Cloud Service
Oracle Retail Data Compute Cloud Service
Information in this document applies to any platform.



An Oracle Retail Data Store subscription is composed of two parts:

Customers have an option of creating service request in the MOS Customer Portal or the MOS Customer Cloud Portal against either product. This document provides guidelines on how to reports issues to Oracle Support to ensure they are routed to the appropriate Support team.


Oracle Retail Data Storage Cloud Service 

Oracle Retail Data Compute Cloud Service


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