When ERP Adapter Configured With OAuth Trigger Events From Fusion Fails With Error "OSCCloudUtils:getRefreshToken -> OIC Authentication properties are empty" (Doc ID 2882807.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Symptoms

On : NA version, ERP Cloud Adapter

When ERP Adapter configured with OAuth, Event based trigger activity fails with error.

ERROR
-----------------------
[2022-07-01T11:40:01.040+00:00] [oic_server1] [ERROR] [] [oracle.soa.adapter] [tid: [ACTIVE].ExecuteThread: '69' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>-00024ed8,0] [APP: Cloud Adapter Inbound Http App] [partition-name: DOMAIN] [tenant-name: GLOBAL] [ACTIVE] ExecuteThread: '69' for queue: 'weblogic.kernel.Default (self-tuning)'BaseTransportServlet.createErrorInstance Rejected message FlowID = 5200020 Flow Name: <FLOW> Flow Version: 01.00.0000
[2022-07-01T11:50:01.049+00:00] [oic_server1] [ERROR] [] [oracle.soa.adapter.tbacallback] [tid: [ACTIVE].ExecuteThread: '92' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>-00025562,0] [APP: Cloud Adapter Inbound Http App] [partition-name: DOMAIN] [tenant-name: GLOBAL] OSCCloudUtils:getRefreshToken -> OIC Authentication properties are empty. Review the Integrations Trigger connection, test and save the connection and re-activate the integration flow. If the problem persists, please reach out to Oracle support.
[2022-07-01T11:50:01.050+00:00] [oic_server1] [ERROR] [] [oracle.soa.adapter] [tid: [ACTIVE].ExecuteThread: '92' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>-00025562,0] [APP: Cloud Adapter Inbound Http App] [partition-name: DOMAIN] [tenant-name: GLOBAL] Unable to process SOAP Request for ic/ws/integration/v1/flows/erp/<FLOW>/1.0 due to: [oracle.cloud.connector.api.CloudInvocationException[[
OIC Authentication properties are empty. Review the Integrations Trigger connection, test and save the connection and re-activate the integration flow. If the problem persists, please reach out to Oracle support.]
]]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure ERP Adapter trigger connection with OAuth.

2. Configure Integration to receive events from Fusion using above configured connection.

3. Generate event on fusion to receive the above reported error.


 

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.