My Oracle Support Banner

Fusion CA Payroll: Taxable Benefit Refund Causes Calculation Error - The Total Gross Payments For This Employee Are Negative (Doc ID 2883672.1)

Last updated on JULY 26, 2022

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, CA - Canada Legislation

ACTUAL BEHAVIOR
---------------
The Payroll Calculation generates following error (negative gross) when a taxable benefit is refunded and there are no earnings.

ERROR
-----------------------

The Total Gross Payments For This Employee Are Negative.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Calculate Payroll
2. See above error

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.