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Price change .ods via upload template the data loading status the files uploaded remains in 'New' status (Doc ID 2884689.1)

Last updated on JULY 26, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version 22.1 and later
Information in this document applies to any platform.

Symptoms

V22 Unable to upload the Clearance, Price change .ods via upload template

When uploading the Clearance, Price change .ods via upload template the data loading status the files uploaded remains in 'New' status . Price changes and clearances have not appeared in the system as well.
The same behavior is being observed while downloading the existing price changes and clearances as well, the data loading status is showing as 'New' but the files are not downloading.

EXPECTED BEHAVIOR
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Price events should move on from New status when uploading files via spreadsheet ods


STEPS
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The issue can be reproduced at will with the following steps:
1. Create PC, CL, PR ODS file to be uploaded in PCS UI.
2. Navigate to Upload Price Changes, Upload Clearances or Upload Promotions screen
3. Upload the ODS file.
4. Navigate to Data Loading > Review Status.
5. Notice the files were stuck in NEW status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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