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Matching Scores On The Threshold Value Are Not Alerting (Doc ID 2885666.1)

Last updated on JULY 31, 2022

Applies to:

Oracle Financial Services Crime and Compliance Management Customer Screening Cloud Service - Version 10.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Matching Scores on the Threshold value are not alerting.
Steps to reproduce:
1. Go to real time screening.
2. Provide the necessary details.
3. Select Jurisdiction as Default.
4. Matches shown on the UI.
5. Select Jurisdiction as AMEA for the same details.
Expected result:

Matches should be shown on the UI.

Actual result:
Matches are generating.

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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