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22C When Oracle Search Enabled List of Values not Populated for Personal Payment Methods (Doc ID 2885833.1)

Last updated on OCTOBER 26, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
My Client Groups > Personal Payment Methods > Person Search returning "No Suggestions to display" when searching for a person.
Advanced Search is able to bring up the desired results with the same criteria

EXPECTED BEHAVIOR
-----------------------
Person Search should display Person suggestions while typing a name in the search box without needing to use Advanced search.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to My Client Groups > Payroll > Personal Payment Methods
2. Search for a Person
3. Receive "No Suggestions to display"
4. Click Advanced Search link > desired Person records appear

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot efficiently search for people when trying to view/modify/enter Personal Payment Methods

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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