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Unable To Range Pack In MFCS, The Record is Currently Locked by Another User. Changing to View Mode. (Doc ID 2885912.1)

Last updated on JANUARY 10, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Unable to Range Pack in MFCS, System Spins then Crashes.

When user is trying to range a specific pack in MFCS UI item loc screen the System Spins and then Crashes after sometime.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MFCS UI
2. Navigate to tasks > Items > Manage item
3. Enter the item no > Click on Search > Click on the item number on the search result.
4. Click on More action > location
5. Click on add and try to add any store.

Message displayed: The Record is Currently Locked by Another User. Changing to View Mode.

Cause

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In this Document
Symptoms
Cause
Solution
References


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