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Oracle Fusion Recruiting Cloud: Job Offer Letter Template Zip Files from Recruiting Content Library are Empty (Doc ID 2886027.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Recruiting Cloud Service - Version and later
Information in this document applies to any platform.


Problem Description:

After downloading the .zip file associated with a Job Offer Letter Template in the Recruiting Content Library, opening or unzipping the file returns the following error:

Windows cannot open the folder.  The Compressed (zipped) Folder '<file path>\<file name>.zip' is invalid.

 The file size for the .zip file shows as 0 kb.



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