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Unable To Set externalId Attribute for a Quote (Doc ID 2886134.1)

Last updated on JANUARY 26, 2023

Applies to:

Oracle Digital Experience for Communications - Buying Experience - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.04.0 version, REST API

ACTUAL BEHAVIOR
---------------
When trying to set externalID attribute for a specific quote, system returns success response but externalID is still null

EXPECTED BEHAVIOR
-----------------------
externalID field should be set with the value provided in the request payload

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Request

    PATCH: /api/quoteManagement/v4/quote/{id}

    Payload:
    {
      "externalId":"123",
      "@baseType": "Quote_Update",
      "@type": "OracleQuote_Update"
    }


  2. System returns 200 success response but the externalId is still null

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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