My Oracle Support Banner

Website is Inaccessible for Some Users (Doc ID 2886733.1)

Last updated on MARCH 22, 2024

Applies to:

Oracle Content Management - Version 18.2.5 and later
Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

The website URL is giving blank response or returning a HTTP 404 error for a small set of people.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.