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CX Sales Mobile: Appointments Not Appearing (Doc ID 2887567.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On 11.13.22.01.0, CX Sales Mobile

Customer is not seeing Appointments in Mobile app

Below fields are enabled for Activity object in Configure Adaptive Search
"Date", "End Date" , "Start Date", "Activity", "Record Set",  "Recurrence Record Type"

Workspace and SUI shows Activities for month of June 2022 but not in Mobile


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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