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Oracle Fusion Recruiting Cloud: Job Requisition Approval Stopping Prior to Last Approver (Doc ID 2888529.1)

Last updated on APRIL 05, 2024

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

Using the Job-Level-Based Line Manager Hierarchy approval option with the 'Approve Job Requisition' transaction.
The rule is configured for "All Job Requisitions should ultimately conclude with approval by a Vice President."

ERROR: ORABPEL-30107 exception.code:30107 exception.type: ERROR exception.severity: 2 exception.name: Error fetching manager list using Hierarchy Provider. exception.description: Failed to walk up the hierarchy for principal: <Top Level Approver> . exception.fix: Check Starting Point/Task Creator and Up to Approver values and Hierarchy Provider setup.

 

Cause

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