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Failed to Enter Maintenance Mode with "Cannot open access to console, the root account is locked" (Doc ID 2891065.1)

Last updated on AUGUST 24, 2022

Applies to:

Oracle Cloud Infrastructure - Version N/A to N/A [Release 1.0]
Linux OS - Version N/A to N/A [Release OL8U4]
Information in this document applies to any platform.

Symptoms

The system is trying to enter maintenance mode (in this case due to a filesystem corruption issue) for manual intervention but is failing due to the fact that the "root" account's password is locked:

Welcome to emergency mode! After logging in, type "journalctl -xb" to view
system logs, "systemctl reboot" to reboot, "systemctl default" or ^D to
try again to boot into default mode.Cannot open access to console, the root account is locked.
ee sulogin(8) man page for more details.Press Enter to continue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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