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Retail Cloud Extension: How to Create Service Requests in My Oracle Support? (Doc ID 2892273.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service
Oracle Retail Customer Management and Segmentation Foundation Cloud Service
Oracle Retail Enterprise Inventory Cloud Service
Oracle Retail Xstore Point of Service
Oracle Retail Pricing Cloud Service
Information in this document applies to any platform.

Purpose

This document provides guidance to customers on how to create Service Requests in the My Oracle Support or Cloud Support Portal to report issues against the Retail Cloud Extension Software. The details presented in this document must be followed when you have an active consulting contract with Oracle Retail Consulting Services team.

Scope

Oracle Retail Merchandising Foundation Cloud Service

Oracle Retail Customer Engagement Cloud Services

Oracle Retail Xstore Point of Service

Details

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In this Document
Purpose
Scope
Details

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