Withdrawn Journals Being Posted Insted of Changing to Withdrawn when User is Withdrawing from Bell not Selecting Root Task parent and when Parallel Approval in place
(Doc ID 2893335.1)
Last updated on OCTOBER 30, 2023
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.22.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.01.0 version, Journals and Intercompany
ACTUAL BEHAVIOR
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User withdrew from the Bell/BPM Worklist journal approval summary page through the worklist and then noticed that the withdrew journal turned into Posted instead of Withdrawn.
EXPECTED BEHAVIOR
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Journal to be withdrawn
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to BPM/Bell notifications and withdraw a journal notification instead of Root Task
2. Check that journal status changes to Posted
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |