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Withdrawn Journals Being Posted Insted of Changing to Withdrawn when User is Withdrawing from Bell not Selecting Root Task parent and when Parallel Approval in place (Doc ID 2893335.1)

Last updated on OCTOBER 30, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.22.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Journals and Intercompany

ACTUAL BEHAVIOR
---------------
User withdrew from the Bell/BPM Worklist journal approval summary page through the worklist  and then noticed that the withdrew journal turned into Posted instead of Withdrawn.

EXPECTED BEHAVIOR
-----------------------
Journal to be withdrawn

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to BPM/Bell notifications and withdraw a journal notification instead of Root Task
2. Check that journal status changes to Posted

Cause

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In this Document
Symptoms
Cause
Solution
References


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