DB provisioning not completing on UI, despite completing in the backend. (Doc ID 2894608.1)

Last updated on NOVEMBER 16, 2022

Applies to:

Oracle Cloud Infrastructure - Exadata Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

+ DB creation is stuck in 'IN PROGRESS' status for 16+ hours

+ Provisioning logs show that the actual DB creation succeeded in the backend.

+Despite DB creation succeeding,Agent is stuck looping on getting database status. Agent log shows:

[2022-07-27 08:46:38,015] INFO[helidon-186] [POST - /databases]com.oracle.dbcs.agent.utils.db.DbaasApiHelper.DbaasApiCommands:
runDbaasApiCommand : /usr/bin/sudo -u root /var/opt/oracle/dbaasapi/dbaasapi -i /tmp/statusin530960644113380550.json dcsLogs/opt/oracle/dcs/log/dcs-agent-0.log:
[2022-07-27 08:50:38,887] INFO[helidon-181] [POST - /databases]com.oracle.dbcs.agent.utils.db.DbaasApiHelper.DbaasApiCommands:
runDbaasApiCommand : /usr/bin/sudo -u root /var/opt/oracle/dbaasapi/dbaasapi-i /tmp/statusin9126281972354292682.json
dcsLogs/opt/oracle/dcs/log/dcs-agent-0.log:[
2022-07-27 08:53:03,692] INFO[helidon-183] [POST - /databases]com.oracle.dbcs.agent.utils.db.DbaasApiHelper.DbaasApiCommands:
runDbaasApiCommand : /usr/bin/sudo -u root /var/opt/oracle/dbaasapi/dbaasapi-i /tmp/statusin4939486673920099754.json
dcsLogs/opt/oracle/dcs/log/dcs-agent-0.log:

Cause

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In this Document

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DB provisioning not completing on UI, despite completing in the backend. (Doc ID 2894608.1)

Applies to:

Symptoms

Cause

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