Smart Spreadsheet for Item Mass Load Is Not Loading Items (Doc ID 2894687.1)

Last updated on SEPTEMBER 12, 2022

Applies to:

Symptoms

Item update is not made using the smart spreadsheet

STEPS
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1) Go to Product Information Management > Manage Items
2) Search Item
3) Click Edit Item Attributes in Spreadsheet
4) In Spreadsheet, make any change (category, description, status, etc)
5) Click validate
6) Click Upload Data
7) Click on Generate Access Token
8) Click on Upload Data
9) See that the process runs successful
10) See that none of the changes went into effect

Cause

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