Oracle Fusion Learning Cloud: Alerts Not Being Sent When Using More Actions->Send Alert
(Doc ID 2894839.1)
Last updated on MARCH 01, 2024
Applies to:
Oracle Fusion Learning Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.
Symptoms
When trying to send an Alert to Learners, no alert is sent out.
Steps to Reproduce
- Go to My Client Groups->Learning->Courses
- Select a Course then click LEARNERS
- Search for users then click More Actions > Send Alert
- The Process ID is provided for the job to run the alert which will show that in ended in Success.
- No Learners receive the Alert and when the Admin goes to Tools->Alerts Composer->Alert History, the alert is not showing as triggered
Cause
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In this Document
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