My Oracle Support Banner

Error When Creating A quote From Salesforce [org.apache.xerces.dom.DeferredTextImpl cannot be cast to org.w3c.dom.Element] (Doc ID 2895127.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 C Patch 2 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a quote from salesforce, the following error occurs:

You have attempted an action that could not be completed. Please verify if the service is available, or contact your site administrator if this issue persists.
Details: "org.apache.xerces.dom.DeferredTextImpl cannot be cast to org.w3c.dom.Element"

 

Changes

 N/A

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.