My Oracle Support Banner

Oracle Fusion Recruiting Cloud: Job Offer Letter Returns Empty Values for Tokens in Preview Offer (Doc ID 2895393.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Oracle Recruiting Cloud Service - Version and later
Information in this document applies to any platform.


Problem Description:

When testing a job offer letter RTF file on desktop, then previewing it in PDF or HTML, all of the tokens populate values according to the sample XML file connected to the RTF.

As soon as the same RTF file is uploaded to the Recruiting Content Library and used in a job offer, Preview Offer displays empty values for the tokens.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.