EXACS:GI 19.15 to 19.16 upgrade fails with error - [DBAAS-60022] Command '/usr/bin/chown grid:oinstall /<GI_HOME>/cfgtoollogs/opatchauto' execution has failed on nodes [<NODE NAME]
(Doc ID 2897177.1)
Last updated on NOVEMBER 16, 2022
Applies to:
Oracle Cloud Infrastructure - Exadata Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
GI Patching from 19.15 to 19.16 through UI console ,fails with errors in second node.
//JOB RUN_ROOTCRS_POSTPATCH_ON_<NODE2>.log
INFO: [2022-09-05 14:56:00.400 CEST][pool-1-thread-4][ServiceJobUpdateTracker.updateProgress:259] Updating progress for job: d31d330f-3d54-43bd-a3e7-ceed0d48805a to : 40%
SEVERE: [2022-09-05 14:56:00.403 CEST][pool-1-thread-1][AbstractErrorAdvisor.getDetailedMessage:105] [FATAL] [DBAAS-60022] Command '/usr/bin/chown grid:oinstall /<GI_HOME>/cfgtoollogs/opatchauto' execution has failed on nodes [<NODE2>].
*MORE DETAILS*
Result of node:<NODE2>
ERRORS:
/usr/bin/chown: cannot access /<GI_HOME>/cfgtoollogs/opatchautoâ: No such file or directory
[grid@<NODE2> ~]$ ls -l /u01/app/19.0.0.0/grid/cfgtoollogs/opatchauto
ls: cannot access /<GI_HOME>/cfgtoollogs/opatchauto: No such file or directory
[grid@<NODE2>~]$
/usr/bin/chown: cannot access
‘/<GI_HOME>/cfgtoollogs/opatchauto’: No such file or directory
//Workflow failed in UI console but patch got applied successfully.
$crsctl query crs releasepatch
Oracle Clusterware release patch level is [3303124452] and the complete list
of patches [30432118 31335037 32327201 33575402 33613829 33613833 33808367
33912872 34122773 34133642 34139601 34318175 ] have been applied on the local
node. The release patch string is [19.16.0.0.0]
total 88
drwxrwxr-x 2 grid oinstall 4096 Sep 5 11:19 cfgfw
-rwxrwxr-x 1 grid oinstall 98 Sep 5 11:08 CfmLogger_2022-09-05_11-08-07-AM.log
-rwxrwxr-x 1 grid oinstall 5086 Sep 5 11:19 CfmLogger_2022-09-05_11-18-09-AM.log
-rwxrwxr-x 1 grid oinstall 180 Sep 5 11:18 configToolAllCommands
-rwxrwxr-x 1 grid oinstall 180 Sep 5 11:08 configToolAllCommands.bak
-rwxrwxr-x 1 grid oinstall 4133 Sep 5 11:19 configTools_2022-09-05_11-17-41AM.log
drwxr-x--- 3 grid oinstall 4096 Sep 5 15:16 opatch
drwxr-x--- 3 grid oinstall 4096 Sep 5 14:47 opatchauto>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>opatchauto folder exists in node 1
drwxr-x--- 5 grid oinstall 4096 Sep 5 14:46 opatchautodb
drwxrwxr-x 2 grid oinstall 6 Sep 5 14:30 oplan
-rwxrwxr-x 1 grid oinstall 24 Sep 5 11:08 oracle.assistants.netca.client_2022-09-05_11-08-07-AM.log
-rwxrwxr-x 1 grid oinstall 24 Sep 5 11:18 oracle.assistants.netca.client_2022-09-05_11-18-09-AM.log
[root@<NODE2>]#
------------------
[root@mdexacs10-6beg62 opc]# ls -l /<GI_HOME>/cfgtoollogs, opatchauto folder is missing in <NODE2>
total 12
drwxr-xr-x 2 grid oinstall 4096 Sep 5 11:05 cfgfw
drwxr-x--- 3 grid oinstall 4096 Sep 5 15:17 opatch
drwxr-xr-x 2 grid oinstall 42 Sep 5 14:31 opatchautodb
drwxr-xr-x 3 grid oinstall 4096 Sep 5 11:18 oui
[root@mdexacs10-6beg62 opc]# ls -ld /<GI_HOME>/cfgtoollogs
drwxrwxr-x 6 grid oinstall 64 Sep 5 14:55 /<GI_HOME>/cfgtoollogs
Environment Details
--------------------
dbaastools_exa-1.0-1+22.3.1.1.0_220826.0317.x86_64
GI Version : 19.15 -> 19.16
Cause
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