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Recommendations Service Returns Empty Slots Or Invalid Items (Doc ID 2897315.1)

Last updated on OCTOBER 04, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.3.1 and later
Information in this document applies to any platform.


The customer is using a Recommendations widget in their Product details page. Depending on the Account with which a user is navigating, those Recommendations might be empty or outdated.


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