Manage Clearance Screen Hangs
(Doc ID 2898080.1)
Last updated on SEPTEMBER 23, 2022
Applies to:
Oracle Retail Pricing Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Pricing - Clearances
You are reporting a performance issue while attempting to open a clearance group
The issue can be reproduced at will with the following steps:
1. From Task , go to : Clearances => Manage Clearances
2. In "Clearance Group Search" screen, enter item = 000002963 as the search criteria and click Search
3. In the Results window , select the Clearance Group 334.
4. Click Clearance Group 334.
5. "Clearance Group" page is opened.
6. Notice that the screen is just spinning without displaying the clearance group.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |