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After adding a host IP address to the OIC allowlist or FileServer allowlist, it is not possible to connect from the host (Doc ID 2898290.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Integration-OIC - Version 21.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

After adding a host IP address to the OIC allowlist or FileServer allowlist, it is not possible to connect from the host

Example.

On a linux host, the following commands were used to determine the host IP address to be allowlisted:

$ ifconfig 'hostname'

$ nsloookup

But when the IP returned from the above commands was added to the OIC or File Server allowlist, as per the documentation below, it was no longer possible to connect to OIC or the FileServer:

Provisioning and Administering Oracle Integration Generation 2 ->  Configure an Allowlist for Your Instance

https://docs.oracle.com/en/cloud/paas/integration-cloud/oracle-integration-oci/restrict-access-instance.html

 

Using File Server in Oracle Integration Generation 2 -> Create an Allowlist for Public IP Addresses
https://docs.oracle.com/en/cloud/paas/integration-cloud/file-server/create-allowlist-public-ip-addresses.html

eg: After allowlisting the IP, connecting to FileServer fails with:

sftp -oPort=zzz 'myuser'@xxx.xxx.xxx.xxx
ssh_exchange_identification: Connection closed by remote host
Couldn't read packet: Connection reset by peer

or

Trying to connect to the OIC homepage (eg: https://xxx-yyyyy-zz .integration.ocp.oraclecloud.com/ic/home) results in:

403 Forbidden

 

Cause

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In this Document
Symptoms
Cause
Solution


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