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FA:SCM:RCV: Create ASN and Get Message: An Error Occurred (Doc ID 2900473.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version and later
Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


Within Create ASN Details UI screen, get error message:    " An error occurred. Contact your help desk "

The issue can be reproduced at will with the following steps:
1. The drop shipment process was configured
2. A Sales Order was created in the Order Management module
3. Create an internal requisition in the purchasing module. Create a Purchase Order
4. Try to perform the ASN, get error.   The same configuration was made in another instance and in the second it does not give the ASN error




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