FA:SCM:RCV: Create ASN and Get Message: An Error Occurred
(Doc ID 2900473.1)
Last updated on AUGUST 29, 2023
Applies to:
Oracle Fusion Inventory Management Cloud Service - Version 11.13.22.07.0 and laterOracle Fusion Purchasing Cloud Service - Version 11.13.22.07.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.
Symptoms
Within Create ASN Details UI screen, get error message: " An error occurred. Contact your help desk "
STEPS
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The issue can be reproduced at will with the following steps:
1. The drop shipment process was configured
2. A Sales Order was created in the Order Management module
3. Create an internal requisition in the purchasing module. Create a Purchase Order
4. Try to perform the ASN, get error. The same configuration was made in another instance and in the second it does not give the ASN error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |