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Throwing Error While Approving The BP Reocord At The Last Step Of The Workflow (Doc ID 2901951.1)

Last updated on OCTOBER 19, 2022

Applies to:

Primavera Unifier Cloud Service - Version 21.12.6.0 and later
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF PROBLEM
-----------------------
Users receive an error when approving a Business Process (BP) record using "Approve and Close" option at the last step of the workflow.

ERROR
----------
Error Code: XXXXXXX-5235EA512B
An unexpected error has occurred and the system cannot process your request.
Contact your System Administrator referencing this error code XXXXXXX-525EA512B

STEPS TO REPRODUCE:
-----------------------

  1. Log in to the Unifier.
  2. Open project XXXXXX.
  3. Create a BP record using the appropriate workflow.
  4. Add in necessary information and send the record through the necessary steps to get to the second to the last step.
  5. Once there, go through the necessary steps to approve the record.
  6. Observe the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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