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CDN Image Servers Cannot Fetch Images from OCC Server Causing Site Displaying No-Image (Doc ID 2902172.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Commerce Cloud Service - Version 22.2.12 and later
Information in this document applies to any platform.

Symptoms

If the site uses CDN image server to cache images, when new images are uploaded and published, CDN image server must fetch the new images from OCC. However, sometimes such fetch may be denied. This causes the site not able to get the needed images.

Changes

Some new IPs are added to CDN Image Server SiteShield. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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