Email approve / reject links displayed as text in default template
(Doc ID 2902382.1)
Last updated on JULY 25, 2023
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 22 C and laterInformation in this document applies to any platform.
Symptoms
The approve & reject hyperlinks are displayed as text in default e-mail template
Expected result (clickable hyperlinks) :
✔ Approve
✖ Reject
Current result (basic text/string):
✔ href=mailto:siteName@mobileapproval-dataCenterName.bigmachines.com?subject=Pending%20Approval%20Notification&body=%0D%0A%0D%0A---%20Please%20provide%20your%20comments%20above%20this%20line.%20Do%20not%20modify%20the%20text%20below%20---%0D%0A%0AStatus%3A%20Approve%0D%0A%0AToken%23TGY1wP7qdQcxgffhGcA65NBKVY9AZ7gnI6vSrC4E4Tqcsc%2FDzl5UuJrJUPypqdx1tJzN1QVLcumgxH1PiMZr68KBhbLaQRqjTQPw4Cwxf2g%3D%0D%0A%0AAction%20%23approve_submitForApproval>Approve
✖ href=mailto:siteName@mobileapproval-dataCenterName.bigmachines.com?subject=Pending%20Approval%20Notification&body=%0D%0A%0D%0A---%20Please%20provide%20your%20comments%20above%20this%20line.%20Do%20not%20modify%20the%20text%20below%20---%0D%0A%0AStatus%3A%20Reject%0D%0A%0AToken%23TGY1wP7qdQcxgffhGcA65NBKVY9AZ7gnI6vSrC4E4Tqcsc%2FDzl5UuJrJUPypqdx1tJzN1QVLcumgxH1PiMZr68KBhbLaQRqjTQPw4Cwxf2g%3D%0D%0A%0AAction%20%23reject_submitForApproval>Reject
Changes
The CPQ instance was upgraded to 22C
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |