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Unable To Get The Recommended Budget Amount In Current Balance Page In CCS. (Doc ID 2903231.1)

Last updated on OCTOBER 19, 2022

Applies to:

Oracle Utilities Customer Cloud Service - Version 21C and later
Information in this document applies to any platform.


On: 21C version, Environment Related

Unable to get the Recommended Budget Amount on the Current Balance page in CCS.

Budget Billing issue-
Unable to get the Recommended Budget Amount in the Current Balance page in CCS. We could see both the Current and Payoff Balance are the same and exists with the original bill Amount but not with Recommended Budget value.

Algorithm: CREDIT-XFER
Algorithm Type: CREDIT-XFER -- Transfer Credit from the Credit SA


Sync Up Adjustment Type -- SYNC
Transfer Adjustment Type -- XFER

SA TYPE: E-RES (Algorithm tab)

Bill Completion -- Algorithm(CREDIT-XFER)

SA Type: E-RES(Billing tab)

Recurring chg amt label -- Budget Amount



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