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Extractor Clean Up Activity Failing For All RPM Jobs (Doc ID 2903645.1)

Last updated on OCTOBER 19, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version NA and later
Information in this document applies to any platform.


Post Maintenance below BDI Jobs are failing in POM:

On analysis we found that the below respective process flows and their activity within are failing:
Process Flow:'PromotionOffer_Tx_ProcessFlow_From_RMS' and Activity: 'PromotionOffer_Tx_ExtractorCleanUpActivity'
Process Flow:'PriceChange_Tx_ProcessFlow_From_RMS' and Activity: 'PriceChange_Tx_ExtractorCleanUpActivity'
Process Flow:'Clearacne_Tx_ProcessFlow_From_RMS' and Activity: 'Clearance_Tx_ExtractorCleanUpActivity'

'2022-10-07T08:32:43,481 [Thread-96] DEBUG Logger$debug - Starting job:
2022-10-07T08:32:43,484 [Thread-96] DEBUG GeneratedMethodAccessor797 - Throttle - Is throttling enabled for job Clearance_Tx_ExtractorCleanupJob? false
2022-10-07T08:32:43,484 [Thread-96] DEBUG GeneratedMethodAccessor797 - Throttle - Is throttle enabled? false
2022-10-07T08:32:43,485 [Thread-96] DEBUG GeneratedMethodAccessor797 - Throttle - not enabled for the job. Executing Clearance_Tx_ExtractorCleanupJob
2022-10-07T08:32:44,163 [Thread-96] ERROR Logger$error$0 - Error calling activity. HTTP 401 Unauthorized'


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