Discount Value By Email (Doc ID 2904141.1)

Last updated on NOVEMBER 19, 2022

Applies to:

Symptoms

Order confirmation email template shows zero discount amount when an item level promotion is applied while placing order. And according to the readme.txt file, this field should contain {data.discount (string)} the discount value.

Discount amount in order confirmation email template shows correct data for Order level promotions and Shipping level promotions

EXPECTED BEHAVIOR
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Order confirmation email should contain required data.

STEPS
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The scenario can be reproduced at will with the following steps:
1. Open URL storefront
2. Created an account and login 
3. Choose an item to buy
4. Apply item level promotion
5 - Go to Checkout and place order
6 - See if you have received an email with the discount amount informed

Changes

 Item level promotion is created and applied while placing an order

Cause

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