Unable to Choose Approval Group When Trying To Add Ad Hoc Approver While Submitting The Contract For Approval (Doc ID 2905089.1)

Last updated on FEBRUARY 02, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Users are unable to add Groups when using Ad Hoc Functionality before Submitting the Contract for Approval. The Add Group icon is greyed out.

EXPECTED BEHAVIOR
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To have the possibility to add Group for approval in the Contract ad hoc approver in the Contract

STEPS
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1. Create a contract and submit for approval
2. Click on the next button and navigate to Approvers lists
3. Expand the Approvers list and select the approver and click + to add approver.
4. For the user Option click on the search icon which opens the identity resource screen with LOV options.
5. Try to select 'Groups' from the list but the option is disabled.
Only Users option is enabled.

Cause

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