Resource Hierarchy field in Activities->My Calendar screen shows duplicate results
(Doc ID 2905264.1)
Last updated on NOVEMBER 15, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.04.0 version, Activity Management
ACTUAL BEHAVIOR
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Duplicate Recent Search
In the Activities, when trying to view other calendars using the Resource Hierarchy field, the recent search displays similar searches.
STEPS
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The issue can be reproduced at will with the following steps:
1. Open activities.
2. You should be in the My Calendar tab.
3. Open the Manage My Calendar Side panel.
4. Expand the Resource Hierarchy.
5. Search an and select another user.
6. Click the radio button beside the selected user name to display his/her calendar.
7. Search for the user again.
8. When you view the Resource Hierarchy's drop-down list, there will be two similar users listed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |