Reports For Promotion Usage Are Not Returning All Orders Where Promotion Was Used
(Doc ID 2905362.1)
Last updated on JUNE 20, 2024
Applies to:
Oracle Commerce Cloud Service - Version 22.3.1 and laterInformation in this document applies to any platform.
Symptoms
When working on the Sales or Promotions tab and when filtering the Report data to a specific promotion not all orders which used the searched promotion are being returned.
Ex: On Sales Tab, filter by promotion: promo12345
See that Order o123456 was not returned even though a GetOrder response for that order shows that promo12345 was used to provide a discount.
Changes
CouponBatch data has been deleted from order(s)
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |