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Global Admin Users Page Not Deleting User Data When Requested to Delete (Doc ID 2905645.1)

Last updated on DECEMBER 05, 2022

Applies to:

Oracle Primavera Cloud Service - Version 22.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Unable to successfully remove data from "phone" field in the User Details.

EXPECTED BEHAVIOR

For the edit to the User Details "phone" field to function the same as it does for the "mobile" field.

STEPS TO REPRODUCE

  1. Access with Global Admin credentials
  2. Find User with "Phone" data entered User Details with Context Menu > Edit
  3. Attempted to remove data with "delete"
  4. Clicked off phone field, and selected save.
  5. Refreshed, and data was appearing again - tested numerous times with numerous browsers

ADDITIONAL INFORMATION

Additional testing located there may be other fields affected such as "Title"

Cause

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In this Document
Symptoms
Cause
Solution
References


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