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Totals Value Is Being Revised To 0 During Re-totalling (Doc ID 2907717.1)

Last updated on NOVEMBER 17, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 to 19.3 [Release 19.2 to 19.3]
Information in this document applies to any platform.

Symptoms

Totals value is being revised to 0 During Re-totalling.

There are cases where the latest revised value for a total is updated to 0 when the store day is re-totalled.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Import sales for a store day
2) Total the store day for the first time
3) Edits made to the store day (Includes importing some missing txn and clearing the errors)
4) Re-total the store day
5) Validate that for few totals the new revised value is 0

Cause

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In this Document
Symptoms
Cause
Solution
References


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