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OCI Identity Cloud Service (IDCS) - SAML Based Identity Provider SSO Application Integration Is Not Working With OCI 'There is a problem with your account. Please contact Support' (Doc ID 2907970.1)

Last updated on JANUARY 09, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.


Created an Oracle Cloud Infrastructure Custom SAML Application to use this for one of their application (based on Keycloak) for Single Sign-on with OCI (Oracle Cloud Infrastructure).

  1. Configured Keycloak with the downloaded XML identity provider metadata configuration file from Oracle Cloud Infrastructure.
  2. Click on login button on application it redirects to OCI IDCS page and once username and password is passed to IDCS, the page gives error: 


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