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Error When Opening Create Service Request Page: "Could Not Find Active Meta Model" (Doc ID 2908148.1)

Last updated on AUGUST 31, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The create service request page is not opening and displays an error "Could not find active meta model"

EXPECTED BEHAVIOR
-----------------------
Expect that the page will open and display successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Create service request page.
2. The page does not open


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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