My Oracle Support Banner

JET Config UI Help Dialog Box Behavior Changes When Re-sized (Doc ID 2908150.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 C Patch 1 and later
Information in this document applies to any platform.


On: 22 C Patch 1 version, Post Upgrade

JET Config UI Help dialog box behavior changes when re-sized

JET Config UI, opening a help dialog box and re-sizing it changes its behavior in 2 ways:
1. The dialog box snaps to the top of the screen.
2. The dialog box scrolls with other content.

Help dialog boxes always remain in a fixed position, whether re-sized or not, and did not scroll with other page content.

The issue can be reproduced at will with the following steps:
1. Create a new attribute with an HTML description.
2. Add the attribute to the config JET UI and enable the help icon.
3. Navigate to the attribute location and click on the help icon.
4. Re-size the help popup window and observe the behavior.

The issue has the following business impact:
Due to this issue, users cannot see the help popup when re-sizing.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.