Users Unable To Transfer Payment From One Account To Another Through Payment Event Summary Screen
(Doc ID 2908177.1)
Last updated on NOVEMBER 16, 2022
Applies to:
Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and laterInformation in this document applies to any platform.
Goal
On : 3.1.0.0.0 version
Users unable to transfer payment from one account to another through Payment Event Summary screen.
ERROR
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Input request field Transfer Amount has an invalid value. Invalid numeric value *.**************.
STEPS
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The issue can be reproduced at will with the following steps:
Step 1 : Navigate to Lodgement Event Summary > Search for Lodgement Event ID
Step 2 : Click Transfer button
Step 3 : Select Manual Receipting as Lodgement Request Type
Step 4 : Select System Transfer as Transfer reason
Step 5 : Select match type as Contract and Search for the policy number and select the account id
Step 6: Click manual distribution button
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Users unable to transfer payment from one account to another through Payment Event Summary screen .
Solution
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In this Document
| Goal |
| Solution |
| References |