'Default From Order' Is Applying A Tax Code For a Invoice Created for Import PO (Doc ID 2908985.1)

Last updated on NOVEMBER 14, 2022

Applies to:

Symptoms

When manually creating a merchandise invoice, on the 'Items' tab there is an option to default items from the PO (Default from Order). When this is done, the system applies a random tax code. Further, for import PO's, supplier invoices typically do not have any tax. As such, when the VAT region of the Supplier is different to that of the delivery location, the system should not default any tax code at all.

Steps To Recreate:
1. Create a merchandise invoice for an import PO where the VAT region of the Supplier is different to the delivery location.
2. Enter all the header level invoice information and leave the TAX fields null.
3. Click save.
4. On the Items screen, click the 'default from order' button.
5. Notice that the system applies a random tax code.
6. Also notice that the tax detail is also populated on the Tax Breakdown' tab.
7. The expected behaviour for import invoices is that no tax info should be defaulted.

Cause

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